Senior Benefits Specialist

Great MindsBoston, DC
16h$72,000 - $82,000Remote

About The Position

The Senior Benefits Specialist communicates and delivers Great Minds’ benefits plans, providing exemplary service to associates at all levels of the organization; evaluates and works with internal partners to continuously improve processes and technology; and assists the Benefits Manager in the day-to-day management of third-party administrators.

Requirements

  • 5+ years of benefits experience
  • Working knowledge and understanding of HIPAA, QMCSO/NMS, ERISA, Section 125(a), COBRA, Cal-COBRA, and CHIPRA
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs
  • Computer proficiency and technical aptitude with the ability to utilize MS Office, including intermediate to advanced Microsoft Excel skills (must be proficient in creating and working with pivot tables and using formulas such as v-lookup)
  • Must have a service oriented approach to serving employees
  • Excellent communication and organizational skills are required
  • Must have a detail-oriented, go-getter, forward thinking, self-starter attitude with a high inclination for solving inefficiencies.
  • Must remain positive, professional, determined, calm and focused when faced with challenging situations
  • Must be able to efficiently and effectively manage a high volume of inquiries and e-mails
  • Must be able to effectively adapt to changing and new priorities
  • Must be self-driven, motivated to help, and able to perform with minimal supervision in a team environment
  • Ability to consistently meet daily, weekly and monthly deadlines
  • Bachelor's degree in Human Resources, Business Administration, Finance, or related field

Responsibilities

  • Administers benefit plans and programs ensuring compliance with both plan and regulatory requirements
  • Advises employees on eligibility, coverage, and other benefit matters
  • Supports the annual open enrollment project and process including project planning, collaboration with vendors, communications and meetings, system updates and testing, associate enrollment, post-enrollment audits, etc.
  • Reconciles and pays vendor invoices, maintains vendor payment and membership reports and resolves any discrepancies
  • Reviews and appeals and provides supporting data to approvers
  • Serves as primary day-to-day contact for employees
  • Audits vendors and vendor data to ensure compliance with plan structure and company policy and resolves discrepancies
  • Troubleshoots issues and resolves problems related to the plans, eligibility, enrollment, systems etc.
  • Develops, updates, reviews, and distributes print and electronic benefits communications
  • Facilitates new employee benefits orientation meetings and may facilitate open enrollment meetings and Develops and analyzes reports as needed
  • Supports Benefits Manager to develop annual wellness plan and works with Internal Communications, vendors, and internal teams/departments to develop the annual wellness and wellbeing calendar
  • Performs other duties as assigned
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