Senior Benefits Manager | Philadelphia, PA | Full-Time

Wills Eye Hospital•Philadelphia, PA

3d•Onsite

About The Position

Wills Eye Hospital is hiring a Senior Benefits Manager in Philadelphia, PA . In this role, you’l l be responsible for the administration, compliance, and continuous improvement of employee benefits and leave programs and maintain full accountability for day-to-day benefits operations while providing advanced guidance related to benefits design, cost management, regulatory compliance, leave administration, and benefits technology initiatives . This is a Full-Time 40 hours per week opportunity for someone who is seeking a mix of strategic influence, operational leadership, and meaningful impact within our healthcare organization . Why Join Wills Eye At Wills Eye Hospital, you’ll be part of a nationally recognized leader in ophthalmology and vision care. We are known for clinical excellence, innovation, and patient-centered care. We offer: Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance , paid time off, and employer assistance programs (EAPs) Opportunities for training, certification, and career growth A collaborative, mission-driven clinical environment Access to advanced technology and specialized care teams In this role, you’ll support the Chief Human Resources & Compliance Officer , senior leadership teams, employees, and Human Resources . You’ll manage benefits programs, benefits operations, open enrollment and employee education, and more while also contribut ing to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.

Requirements

Bachelor’s degree in Human Resources , Business Administration, Healthcare Administration, or a related field
Professional certification required (CEBS, SHRM-CP/SCP, or PHR/SPHR)
7–10 years of progressive experience in employee benefits administration, preferably in nonprofit healthcare or similarly regulated environments
Demonstrated experience administering comprehensive benefits programs, including retirement plans (403(b) and 401(k)) and leave programs
Experience supporting benefits system automation or modernization initiatives
Strong working knowledge of federal, state, and local laws governing employee benefits and leave programs
Experience partnering with benefits consultants, brokers, and vendors
Strong analytical, organizational, and communication skills

Responsibilities

Administers and manages all employee benefit programs, including medical, prescription drug, dental, vision, life insurance, short- and long-term disability, flexible spending accounts, EAP, COBRA, and retirement plans (403(b) and 401(k))
Ensures accurate enrollment, eligibility tracking, coverage maintenance, billing, reconciliation, and documentation across all benefit plans
Prepares, reviews, and reconciles monthly vendor billings and ensure timely payment
Maintains complete, accurate , and audit-ready benefits records, plan documents, and compliance documentation
Provides benefits onboarding education and ongoing benefits education to employees
Plan, coordinate, and communicate the annual Open Enrollment process
Serves as the primary point of contact for employee inquiries related to benefits, retirement, and leave programs
Administers and oversees FMLA and other leave programs in compliance with all applicable laws
Coordinates leave administration with payroll and management as appropriate
Monitors legislative and regulatory changes affecting benefits and advise leadership on required actions
Partners with external benefits consultants to analyze costs, utilization , benchmarking, and plan performance
Translates consultant analyses into actionable recommendations for senior leadership
Supports collective bargaining activities related to employee benefits
Manages relationships with benefits vendors, brokers, consultants, and third-party administrators
Leads and supports initiatives focused on automating benefits enrollment and administration processes, including evaluation and implementation of benefits technology solutions
Identifies opportunities to streamline workflows, reduce manual processing, and improve data accuracy and employee experience
Collaborates with Employee Health and EAP partners on wellness initiatives
Provides HR and administrative support to the Chief Human Resources & Compliance Officer as needed