Senior Benefits Associate

Owens Corning•Toledo, OH

About The Position

Owens Corning is committed to the health and wellbeing of our employees, and provides benefit programs and resources. The Benefits Associate serves as employees’ primary contact for benefit questions across all levels of the organization and crucial resource for field HR questions regarding benefits. Additionally, the Benefits Associate provides support to the Benefits Lead, as well as members of the Total Rewards team, to execute on total reward initiatives, including day-to-day administration. This position is responsible for delivering high quality service that adds value to employees’ total rewards offerings. Owens Corning is a market-leading innovator that has placed on the Fortune 500®. The company is devoted to delivering sustainable solutions across its four business segments while striving to ensure its people and products make the world a better place. Owens Corning prides itself on having an inclusive and diverse workplace with employees around the globe, fostering a holistic sense of community. The company recognizes the importance of paving a path to a sustainable and safe enterprise through investing in its people, with a desire to make an impactful difference in the world.

Requirements

Minimum 2-3 years administrative experience, including 2 years in HR.
Associate or bachelor’s Degree required
Experience communicating both internally and externally and effectively managing relationships.
Proven track record of success in collaborating with others and providing administrative support.
Ability to maintain the confidentiality of sensitive communications and personal health information.
Ability to coordinate multiple activities on a daily basis.
Strong skills in attention to detail/accuracy/flexibility
Strong communication skills (written and verbal) and organizational skills and the ability to interact effectively with a wide variety of constituencies.
High fluency in using MS Office Suite including Outlook, Excel, PowerPoint and Word and SharePoint
Service/Customer oriented
Generate Ideas
Collaborate and Foster Teamwork

Nice To Haves

Knowledge of Human Resource Management System preferred.

Responsibilities

Leads various day-to-day processes including handling escalations and issues and responding to employee questions.
Ensures the execution of system solutions which includes accountability for ongoing accuracy.
Manages outsourced administrative service providers and other external parties.
Provides education and communication on employee benefit plans.
Partners closely with the Total Rewards team in managing administrative tasks and balancing workload across the Total Rewards team
Responsible for reporting, tracking and management of retiree population.
Partners with HR business partners to effectively communicate and accurately administer employee benefits.
Monitors the Benefits phone line and inbox. Answers all employee and retiree questions efficiently and accurately. Engages other benefit members as appropriate when more complex questions arise.
Provides accurate and timely coordination of various administrative processes.
Supports annual benefits open enrollment initiatives.