Senior Benefits Analyst, Health & Insurance

Honeywell•Charlotte, NC

8d•Hybrid

About The Position

We are looking for an experienced, data-driven Sr. Benefits Analyst to be responsible for the administration and oversight of the US Honeywell Health & Insurance programs (Medical, Dental, Vision, Life & Disability, etc.) for our active, retiree and executive population. As a Senior Benefits Analyst – Health & Insurance , you will drive standardized, self-service HR solutions and HR digital transformation while ensuring compliance with U.S. and Puerto Rico regulations and Honeywell policies. You will support high-visibility benefits operations, including claims, wellness initiatives, annual enrollment, non-core benefits, and vendor partnerships. This role focuses on optimizing processes, enhancing employee experience, and delivering fast, efficient, and compliant HR services. You will report directly to our Director of Benefits , working out of our Charlotte, NC location, on a Hybrid work schedule.

Requirements

3 plus years proficient knowledge in health and welfare and retirement benefit administration functions, including vendor interaction points, employee changes and qualifying events, appeals, and the annual enrollment experience
3 plus years of project management experience

Nice To Haves

Bachelor’s degree
M&A experience
Reporting and transaction experience with PeopleSoft HCM/Oracle HCM.
Case management experience with SalesForce/ServiceNow.
Experience working in a shared services delivery role
Experience working with union benefit plans
Excellent analytical, statistical, and reporting skills
Strong time management skills, meeting deadlines with high accuracy
High attention to detail and a process improvement mindset
Strong written and documentation skills
Ability to communicate complex issues in a concise manner
Ability to work independently
Advanced problem solving, critical thinking, and troubleshooting skills

Responsibilities

Provide precise end-to-end execution of HR services and processes to support strategic objectives.
Liaison with our third-party vendors supporting US Health & Welfare for active and retiree population.
Manage data clean-up and plan elimination projects.
Play a critical role in the planning and execution of Annual Enrollment and post-enrollment activities – co-own the UAT testing strategy with the vendor, develop test cases and complete UAT testing validating results meet requirements, train new testers, escalate defects, acts as a process SME to other testers, etc.
Partner with Legal and Corporate Compensation & Benefits leaders on executing total well-being initiatives – case and plan reviews, recommendations for communications, plan elimination, ensuring plan and participant data accuracy, etc.
Wellness program administration including communications, scheduling biometric screenings for seventy-five locations, coordinating logistics with the vendors and on-site contacts, deliver kick-off calls with HRG’s, and report screening results to the business.
Manage SalesForce cases ensuring timely and accurate responses back to participants.
Lead the Charlotte on-site Health Fair and biometric screening events – vendor management, site logistics (mailroom use, security access, reserving conference rooms, etc.), check-in process, etc.
Manage the non-core benefit administration, service awards and tuition reimbursement processes by partnering with the vendors, participants, and leadership.
Build easy and intuitive processes to enable right and fast delivery of benefit solutions.
Research files, escalations, appeals, plan information, etc. leveraging multiple data sources, conducting data analysis and communicate findings and recommendations to key stakeholders.
Recommend enhancements and simplification of existing systems, processes and procedures based on trends, feedback, and experience.
Assist in the coordination of communication materials, including those required for legal and compliance standards and review.
Ensures benefit processes are documented and opportunities for improvement are identified.
Leads and/or assists with root cause analysis and developing corrective action strategies.