Senior Behavioral Health Peer Specialist

Sacramento County (CA)•Sacramento, CA

50d

About The Position

Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Access Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity.

Requirements

Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer.
Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers.
Knowledge of Principles and practices of leadership, mentoring, and training
Knowledge of Applicable federal, state, and local laws, codes, and regulations related to behavioral health services
Knowledge of Operational characteristics, services, and activities of assigned programs and functions
Knowledge of Public and private agency services available for families, children, and adults with behavioral health and recovery challenges
Knowledge of Crisis intervention techniques
Knowledge of Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services
Knowledge of Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams
Knowledge of Cultural and social factors affecting behavioral health and recovery
Knowledge of Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
Knowledge of English usage, spelling, grammar, and punctuation

Responsibilities

Leads and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services
Plan, coordinate, assign, and review the work of staff
Provide work direction and instruction
Research and evaluate work problems, and recommend solutions
Develop and maintain cooperative, effective working relationships with others
Communicate clearly and concisely, both verbally and in writing
Interpret and apply applicable federal, state, and local laws, codes, and regulations
Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met
Maintain client confidentiality
Compose and maintain accurate and appropriate records of services provided
Meet required timelines for referrals, follow-up, and coordination of care
Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers