Senior Barista - FT

About the position

As a Senior Barista, your exemplary coffee knowledge, passion and expertise in the Café ensures that customers receive a first-class experience. You support other baristas through mentorship and guidance, helping to train them on the café offerings, and modeling what it looks like to deliver an exceptional customer experience. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

Responsibilities

• Provide exceptional customer service and ensure a first-class experience for customers.
• Mentor and guide other baristas, helping to train them on café offerings.
• Model exemplary customer service practices.
• Support the cluster structure and collaborate with other stores for improvement.