Senior Banquet Captain
About The Position
The Senior Banquet Captain will plan the serving details for banquets, receptions, and other social functions. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE Requisitions additional help as required by banquet schedule. Directs setting up of tables, and decorations Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters andwaitresses are ready to serve meal when it is prepared Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met Observes guests to fulfill any additional requests, to perceive when next course should begin, orwhen meal is completed Aides in the operation of Banquet department Ensures all Banquet checks closed and have the checks sign by the client Actively participates in room set up and service9.Inventories all equipment Displays awareness and compliance with security, safety, emergency and energyprocedures Relieves Banquet Manager and operates the department Provide exceptional guest service to all customers Provide support to the Captain for their function and coach them to success Assign closing duties for Captains Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction withfood and service Assist and ensure all buffet labels are done. Complete all labels for next shift/next day events. Other duties as assigned
Requirements
- HS Diploma or equivalent
- Minimum 3 years’ experience in banquets or food service.
- Microsoft office
- TIPS certification and Food Safety certification or Tennessee Alcohol Beverage certification
- Use judgment and reasoning to cope with emergencies such as sudden illness, accident, orinterrupted service.
- Perform a variety of activities, changing activities frequently and sometimes without notice
- Plan and carry out an activity, such as a card party or dance.
- Plan the work of others
Responsibilities
- Requisitions additional help as required by banquet schedule.
- Directs setting up of tables, and decorations
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner
- Supervises wait staff and set up staff.
- Trains all set up and wait staff.
- Ensures that waiters andwaitresses are ready to serve meal when it is prepared
- Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met
- Observes guests to fulfill any additional requests, to perceive when next course should begin, orwhen meal is completed
- Aides in the operation of Banquet department
- Ensures all Banquet checks closed and have the checks sign by the client
- Actively participates in room set up and service
- Inventories all equipment
- Displays awareness and compliance with security, safety, emergency and energyprocedures
- Relieves Banquet Manager and operates the department
- Provide exceptional guest service to all customers
- Provide support to the Captain for their function and coach them to success
- Assign closing duties for Captains
- Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction withfood and service
- Assist and ensure all buffet labels are done.
- Complete all labels for next shift/next day events.
- Other duties as assigned
Benefits
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
