Senior Backend Engineer

Giga • San Francisco, CA

77d • $200,000 - $500,000

About The Position

At Giga, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers. Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors. With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.

Requirements

• Exceptional Engineer
• Strong experience in Python (Django experience is a plus)
• Proficient with AWS or Google Cloud
• Familiarity with Kubernetes and Docker is a plus
• Preference for candidates with experience at successful startups — former founders are especially valued
• 5+ years of hands-on engineering experience with roles in leadership
• Capable of working long productive hours
• Degree from a top-tier engineering program

Responsibilities

• Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.
• Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow while owning key backend & infrastructure projects.
• Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.
• Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.

Benefits

• Competitive total compensation
• Equinox membership
• Full health, dental, and vision coverage
• On-demand snacks, coffee, and Doordash Credits
• Ubers covered home

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree