Senior AV Technician

Whalar Group • Brooklyn, NY

1d • $32 - $34 • Onsite

About The Position

The Senior AV Lead Technician at The Lighthouse is responsible for the overall technical integrity and system architecture of our state-of-the-art production studios, including podcast studios, theater, photography studios and more. You will provide strategic technical direction to ensure that the studios are fully optimized, well-maintained, and accessible to our members, facilitating high-quality content creation. The Senior AV Technician will also play a key role in coordinating with the Studio Operations Manager and other teams to ensure that the studio services align with the overall mission and vision of The Lighthouse. With a strong focus on technical leadership, content creation optimization, and architectural collaboration, this role ensures that every touchpoint—from a first-time visitor to long-time staff—is efficient, effective, and in line with The Lighthouse’s mission and values.

Requirements

• Over 3 years of background in studio management or production, including a comprehensive grasp of technical production elements.
• Advanced technical knowledge of lighting rigs, audio consoles, projection systems, and industry-standard software.
• Experience operating professional studio gear, such as cameras, sound recording tools, and editing platforms.
• A minimum of one year spent leading teams of three or more people.
• Demonstrated ability to cultivate high-performance teams through active mentorship and leadership.
• Thorough understanding of organizational workflows and efficiency within fast-moving, service-oriented settings.
• Strong interpersonal and communication abilities, with a knack for effective facilitation.
• Adept at problem-solving within creative and dynamic environments.
• Available to work a flexible schedule that includes evenings and weekends.
• A genuine enthusiasm for supporting the work of innovators, entrepreneurs, and creators.
• Capacity to handle equipment weighing up to 55 lbs and operate safely on elevated platforms or ladders.
• Adaptability to diverse workspaces, ranging from large-scale theater environments to compact podcast studios.

Responsibilities

• Studio Operations
• Uphold rigorous technical benchmarks for lighting, recording, video, and audio across all production activities.
• Offer advanced technical guidance for sound, camera, and lighting systems in both exterior and interior environments.
• Evaluate technical specs, show flows, and equipment prior to events to mitigate risks and ensure preparation.
• Assist management by spearheading planning sessions, production requirements, and site tours for upcoming events.
• Direct high-profile and intricate event productions, guaranteeing the reliability of all utilized systems.
• Ensure operational regularity and technical quality while providing support for departmental strategic goals.
• Manage campus startup and shutdown protocols, performing detailed inspections to confirm safety and system functionality.
• Ensure the studio stays at the forefront of innovation by assessing feedback from members, executing technological improvements, and enhancing the physical layout to maintain a member-centric environment.
• Team Development & Training
• Conduct performance coaching and technical training for AV Leads and Technicians to ensure consistent high-quality execution.
• Anticipate and address team skill deficiencies by coordinating professional development that bolsters overall campus readiness.
• Develop and refine standard operating procedures and campus playbooks to instill a culture of clarity and technical accountability.
• Technical Support & Systems Maintenance
• Deliver hands-on technical assistance to creators, covering equipment configuration, production best practices, and troubleshooting.
• Guarantee high system uptime for staff and members by maintaining and monitoring all technological infrastructure.
• Execute advanced engineering, installation, and upkeep of AV hardware, including broadcast systems, lighting, sound, and non-linear editing tools.
• Manage the full lifecycle of technical components, from designing and connecting complex cabling to maintaining detailed inventory and purchasing records.
• Analyze emerging technologies to propose innovative strategies that enhance production quality and operational reach.
• Cross-Functional Collaboration
• Partner with IT departments to resolve network, system, and end-user challenges effectively.
• Collaborate with the broader AV Team to resolve technical disruptions rapidly, ensuring seamless studio functionality.
• Liaise with external vendors, editors, and production crews to coordinate diverse project requirements.
• Production & Communication
• Lead the technical design and execution of audio-visual elements for events held at The Lighthouse.
• Ensure timely escalation of unresolved technical or IT issues to management if a solution is not reached within 24 hours.
• Collaboration and Communication
• Coordinate with third party teams including external vendors, content creators, production teams, editors and service providers.
• Escalate technical issues with AV and IT equipment and systems to the direct supervisor when no resolution is found within 24 hours.
• Campus Oversight & Operational Leadership
• Perform frequent site inspections to evaluate equipment status, hygiene, safety protocols, and the overall environment, taking action to resolve or escalate concerns as appropriate.
• Function as the primary on-site lead for operations during designated shifts.

Benefits

• The Lighthouse provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs:
• Medical, Dental, Vision
• PTO + Sick Time
• HSA, FSA, and Commuter + Parking Benefits
• Company Paid Life & Disability Insurance
• Voluntary Life Insurance Policy
• Voluntary Hospital and Critical Illness Insurance
• Employee Assistance Program
• 401k with Employer Matching. No Vesting Period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed