Senior AV Engineer

Percepta • Englewood, CO

116d • $60,000 - $70,000

About The Position

Your potential has a place here with TTEC’s award-winning employment experience. As a Senior AV Engineer working in office in Denver, CO, you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Requirements

• High School Diploma. Bachelor’s Degree preferred but can be replaced by experience.
• Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support.
• Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms.
• Json Programming, Savant, MDM Solutions (Jamf or Workspace 1), MAC, Executive PC support, Linux, and Video Editing a plus.
• Familiarity/Extensive Experience with Web based services such as Zoom, Hangouts, Microsoft Teams, etc.
• Experience with large enterprise IP networks and related networking equipment.
• Experience bridging and troubleshooting Teams video conference calls.
• Must possess strong organizational skills and be able to learn and define technical processes and procedures.
• Must be able to plan, provide analysis, design and implement technical solutions.
• Must possess a thorough knowledge of the MS Office suite (i.e. Outlook, Excel, Visio, etc.).
• Understand IP-Video and Web based protocols (i.e. H.323, SIP, etc.).

Responsibilities

• Responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure.
• Support and implement all VoIP, IP-Video, Digital Signage, A/V based technologies.
• Oversee all installations, repairs and maintenance support of said systems.
• Support of A/V design, project management, vendor management/oversight, Budgeting as it relates to the A/V and video systems.
• Provide design/engineering/project leadership on new/upgraded video conferencing, Event Center, NOC projects.
• Provide/Lead engineering and technical input to create, maintain, and implement video engineering standards.
• Support/Lead moves, adds, and changes in the system.
• Continuously prioritize activities to ensure video operations are functioning properly and in accordance with standards.
• Provide in-room AV support for all end user and senior executive needs.
• Create various installation, training and job aid documents.
• Perform other duties as requested by manager.

Benefits

• An annual incentive program.
• Medical, dental, and vision.
• Tax-advantaged healthcare accounts.
• Financial and income protection benefits.
• Paid time off (PTO) and wellness time off.
• Tuition reimbursement and access to thousands of free online courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees