Senior AV Engineer

PerceptaEnglewood, CO
116d$60,000 - $70,000

About The Position

Your potential has a place here with TTEC’s award-winning employment experience. As a Senior AV Engineer working in office in Denver, CO, you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Requirements

  • High School Diploma. Bachelor’s Degree preferred but can be replaced by experience.
  • Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support.
  • Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms.
  • Json Programming, Savant, MDM Solutions (Jamf or Workspace 1), MAC, Executive PC support, Linux, and Video Editing a plus.
  • Familiarity/Extensive Experience with Web based services such as Zoom, Hangouts, Microsoft Teams, etc.
  • Experience with large enterprise IP networks and related networking equipment.
  • Experience bridging and troubleshooting Teams video conference calls.
  • Must possess strong organizational skills and be able to learn and define technical processes and procedures.
  • Must be able to plan, provide analysis, design and implement technical solutions.
  • Must possess a thorough knowledge of the MS Office suite (i.e. Outlook, Excel, Visio, etc.).
  • Understand IP-Video and Web based protocols (i.e. H.323, SIP, etc.).

Responsibilities

  • Responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure.
  • Support and implement all VoIP, IP-Video, Digital Signage, A/V based technologies.
  • Oversee all installations, repairs and maintenance support of said systems.
  • Support of A/V design, project management, vendor management/oversight, Budgeting as it relates to the A/V and video systems.
  • Provide design/engineering/project leadership on new/upgraded video conferencing, Event Center, NOC projects.
  • Provide/Lead engineering and technical input to create, maintain, and implement video engineering standards.
  • Support/Lead moves, adds, and changes in the system.
  • Continuously prioritize activities to ensure video operations are functioning properly and in accordance with standards.
  • Provide in-room AV support for all end user and senior executive needs.
  • Create various installation, training and job aid documents.
  • Perform other duties as requested by manager.

Benefits

  • An annual incentive program.
  • Medical, dental, and vision.
  • Tax-advantaged healthcare accounts.
  • Financial and income protection benefits.
  • Paid time off (PTO) and wellness time off.
  • Tuition reimbursement and access to thousands of free online courses.
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