Senior Auto Insurance Claims Adjuster – Hybrid

AMERICAN FREEDOM INSURANCE•Mount Prospect, IL

1d•Hybrid

About The Position

As a Sr. Claim Adjuster, you’ll be a lead worker in the Claim Department, helping staff and clients navigate the claim process, including complex losses: Investigate & Resolve Claims: Assess and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages Judgment & Decision-Making: Use sound judgment to analyze claim exposure and determine the best course of action Cost Control: Manage claim expenses while ensuring favorable outcomes Collaboration: Work closely with all parties involved in the claim process Process Improvement: Identify opportunities to enhance efficiency and effectiveness Timely Documentation: Document and communicate claims activity clearly and efficiently Train: Review the work of less experienced personnel and provide training as appropriate We're searching for a seasoned claims professional who is customer-focused and skilled in effective, cost-conscious claims handling. Ideal candidates will have:

Requirements

At least 3 years of experience in personal auto claim processing
Strong problem-solving skills and attention to detail
Proficiency with technology and excellent communication skills
Superior skills in coverage analysis and negotiation

Nice To Haves

Spanish fluency is a plus
A positive, team-oriented attitude and "street smarts"
Bachelor/Associate Degree a plus

Responsibilities

Investigate & Resolve Claims: Assess and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages
Judgment & Decision-Making: Use sound judgment to analyze claim exposure and determine the best course of action
Cost Control: Manage claim expenses while ensuring favorable outcomes
Collaboration: Work closely with all parties involved in the claim process
Process Improvement: Identify opportunities to enhance efficiency and effectiveness
Timely Documentation: Document and communicate claims activity clearly and efficiently
Train: Review the work of less experienced personnel and provide training as appropriate

Benefits

Competitive Salary: Rewarding your expertise and experience
Financial Security: 401K with up to a 6% company match
Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
Work-Life Balance: Monday-Friday, 8 am-5 pm CST
Holidays: At Least 6 Paid Holidays
Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
Employee Recognition: We celebrate work milestones to show appreciation for your contributions
Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more