Senior ATM Software Test/Quality Engineer

Diebold Nixdorf•North Canton, OH

About The Position

Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides dedicated Systems Architecture support to all Network Partners and appropriate Software Houses. Responsible for defining standard solution deliverables, solution design and implementation Best Practices. Provides consulting support for customer meetings, leads technical discussions regarding Diebold Nixdorf products and services offerings, and mentors other Diebold Nixdorf field resources as appropriate.

Requirements

Diploma or equivalent work experience required.
Minimum of 6 years of relevant experience or equivalent combination of education and experience in Quality Assurance.
Excellent verbal and written communication skills, at both a technical and a non-technical level
Knowledge of Diebold Nixdorf programming reference manuals as well as the messages exchanged between the ATM and driving network strongly desired.
Advanced understanding of technology as it relates to software, networking and systems/solutions development and other technical areas in either a banking or non-banking environment.
Troubleshooting and problem-solving skills with a drive toward ownership of the solution.
Ability to handle multiple technical engagements.
Work in autonomous role with little, if any, management direction.
Ability to Travel as needed both domestic and international.

Responsibilities

Works closely with the product development team to ensure we are certifying what will be rolled out to customers.
Interfaces with PS Management, Product Management and support channels
Interfaces with sales to assist in setting customer expectations of Diebold Nixdorf solutions as well as Diebold Nixdorf certified solutions as it relates to the customers’ driving network.
Consults with network’s Product Management and Development groups on functionality and solution offering using Diebold Nixdorf’s current and new software releases.
Review technical Needs Analysis and provides solution recommendations.
Keeps current on the latest technological developments.
Keeps current with the network’s road map as a means to continue to keep Diebold Nixdorf functionality and needs included.
Identifies new feature/functionality system requirements and provides specifications to the appropriate Product Management.
Develops and publishes standards for the networks.
Advises Product Management of product defects and provides input on suggested product improvements.
Document and discuss Network requirements with network partners.
Clearly document and/or provide ATM configurations required by the different driving networks.
Identify situations that requires getting the network and Canton personnel together.