Senior Atlassian Admin Engineer, Kuiper Enterprise Technology - Low Earth Orbit Satellites

Amazon • Bellevue, WA

5d

About The Position

Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to
deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to
serve a wide range of customers, from individual households to schools,
hospitals, businesses, government agencies, and other organizations operating in
locations without reliable connectivity.

Export Control : This position requires that the candidate selected be a U.S.
Citizen in order to comply with U.S. government-imposed requirements related to
the nature of the work and/or where it will be performed.

You will manage Leo's Atlassian suite for our commercial and government sectors.
You will use AWS products and DevOps patterns to build the next generation of
remote systems management tools to support productivity applications such as
Confluence, Jira, Bitbucket and Bamboo.

We are looking for a motivated and autonomous builder to deliver results to our
customers. This is a hands-on position where your daily activities will range
from strategic planning to new system development to supporting the customers
that depend on our services. Deliver consistent, well-defined results in an
agile systems development workflow.

Leo Enterprise Technology organization is looking for an experienced Application
Engineer with infrastructure and development background. We are using AWS
products to host our services and build controlled environments. If you are
passionate about automating large-scale cloud infrastructure deployments, keep
reading.

As a Application Engineer will be expected to influence the business and
technology direction of the team. Have the ability to impact the goals of not
only your direct team but partner teams and stakeholders as well. As an
Application Engineer on the team, you will be counted on to define and apply the
standards for engineering, test, and operational excellence best practices for
your team.

Here at Amazon, we embrace our differences. We are committed to furthering our
culture of inclusion. Amazon has ten employee-led affinity groups, reaching
40,000 employees in over 190 chapters globally. We have innovative benefit
offerings, and host annual and ongoing learning experiences. Amazon’s culture of
inclusion is reinforced within our 16 Leadership Principles, which remind team
members to seek diverse perspectives, learn and be curious, and earn trust.

At Amazon, our mission is to be the most customer-centric company on Earth. To
get there, we need exceptionally talented, bright and driven people. We're
dedicated to supporting new team members. Our team has a broad mix of experience
levels and Amazon tenures, and we’re building an environment that celebrates
knowledge sharing and mentorship.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent
• 5+ years of experience with enterprise technology standardization and service delivery
• 5+ years of experience developing customized solutions requiring custom code development, API creation, and/or integration with other services
• 5+ years of experience developing matrices dashboards and advanced filters
• 5+ years of experience developing process workflows including field configurations, screen schemes, permission schemes, and notification schemes.

Nice To Haves

• Skilled in balancing enterprise security, compliance, and operational needs
• Track record of driving adoption of enterprise technology standards

Responsibilities

• Subject Matter Expert on all workflows end-to-end, customizations, marketplace apps, management and configuration in Atlassian
• Identifying dependencies in support of delivery, release, and change management
• Partner with all cross-functional teams to determine needs
• Develop customized solutions, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing
• Maintain the security and data integrity of the Atlassian implementation.
• Install, configure and administration of the Atlassian implementation
• Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the Atlassian products
• Troubleshoot application issues and add-on integration issues in the Atlassian implementation
• Collaborate with cross functional stakeholders to ensure changes to implementations and integrations are gracefully handled
• Determine ways to optimize/improve setup and workflows, as well as identify where functionality may or may not meet user requests
• Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports
• Use Atlassian REST APIs to develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes
• User management and support for users, manage system access across groups to ensure compliance, and maintain best practices
• Create and manage security schemes, custom fields and configurations
• Install, manage and administer add-ons, plugins, and extensions for Atlassian Cloud products
• Develop process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes
• Research, Diagnose, and Monitor performance bottlenecks
• Act as a mentor to less technical stakeholders with best practices
• Write documentation and provide technical training for cross-functional teams

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level