Risk Management and Compliance - Know Your Customer Policy - Senior Associate

JPMorgan Chase & Co.•New York, NY

About The Position

As a Senior Associate in the risk management and compliance team, you will take on the role of Policy Lead for our Know Your Customer (KYC) program within the Global Financial Crimes Compliance team. You will own the governance cadence, management, and completion of KYC policy changes and annual reviews while also developing and leveraging subject-matter expertise of the Firm’s KYC program to liaise with stakeholders across various lines of business on KYC matters. Working across lines of business (LOBs) and alongside Money Laundering Reporting Officers (MLROs), you will work to strengthen our KYC Program by assessing requirements and sustaining compliance with legal and regulatory expectations.

Requirements

Bachelor’s degree required
3 years of experience in Anti-Money Laundering (AML)/Bank Secrecy Act (BSA)/KYC compliance or in risk, compliance, or control roles.
Hands‑on experience in policy writing, project management, and risk management program governance within compliance or operational risk.
Strong risk and controls mindset with high attention to detail and ensures governance discipline.
Demonstrated end‑to‑end ownership and structured change delivery; prioritizes multiple workstreams and meets deadlines.
Excellent written and verbal communication with strong organization and documentation skills.

Nice To Haves

Experience working across time zones, facilitating global governance calls, and coordinating deliverables across regions.

Responsibilities

Define, maintain, and communicate KYC Program requirements.
Manage and execute KYC policy changes, which includes assessing policy change proposals, providing independent credible challenge, drafting final KYC policy changes, and managing associated timelines
Act as accountable partner to Global Financial Crimes Compliance (GFCC) LOB teams, MLROs, and provide credible challenge to lines of business. Resolve program and policy interpretation issues, escalate as needed, and drive durable resolution.
Independently review, socialize, and complete Annual Reviews of existing KYC policies and requests.
Maintain program governance discipline; track milestones and deliverables, proactively escalate overdue items, and drive on‑time, audit‑ready outcomes.
Produce executive‑ready reporting and metrics that enable timely decisions and highlight trends, issues, and risks.
Coordinate across time zones; tailor communications for senior stakeholders and build alignment on priorities.
Partner closely with key stakeholders across the Firm to ensure consistent interpretation of KYC requirements.
Strengthen and continuously improve standards for the KYC program in partnership with key stakeholders.