Senior Associate, Traffic

dentsu•Los Angeles, CA

12d•Remote

About The Position

We are a global network, with 71,000 people around the world, coming together to deliver end-to-end experience transformation. We integrate our services across Media, CXM and Creative while pushing the boundaries of transformation and sustainable growth for our brands, people and society. Through innovation, we ensure the impact our clients need to drive growth, while also generating a positive effect in the industry. We are looking to add a Senior Associate, Traffic based in continental United States of America to work across multiple brands within the agency. You will be part of a large, collaborative team where each member is responsible for a high volume of requests. You will report into the Senior Manager, Traffic.

Requirements

1+ years of experience in high volume (ie: 400+ emails/ day) Media Traffic
Extensive experience organizing different requests and tasks into folders and making them easily accessible
Experience demonstrating grace in challenging internal/external scenarios
Advanced Microsoft Suite (Outlook, Excel, Word, etc.) experience

Responsibilities

Establish ownership of assigned account(s) in collaboration with account and media teams by issuing traffic instructions and orders based on client/account team input
Point of escalation for incorrectly booked media
Problem solve on assigned account(s) relating to traffic, including problems between account teams and buyers
Distribute completed projects with detailed traffic instructions to appropriate vendors and confirm orders
Ability to establish, manage and enforce best practices procedures based on client needs
Reviews weekly talent reports for accuracy
Create and maintain accurate Step by Step guidelines and processes for assigned account(s) logically and sequentially
Assist and mentor junior Traffic team members
Maintain and manage vendor relationships