Senior Associate-Tech Project Management

American Express•Phoenix, AZ

5h•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Security Incident Response Engineering (SIRE) team sits at the heart of protecting the enterprise, blending deep technical expertise with fast-paced, real-world problem solving. This team designs, engineers, and operates the tools and platforms that detect, investigate, and respond to security incidents across the environment—working hands-on with leading endpoint, network, and threat intelligence technologies. From driving modernization initiatives and rolling out next-generation security capabilities, to partnering closely with cybersecurity operations, network security, and infrastructure teams, SIRE plays a critical role in reducing risk and strengthening resilience at scale. Team members have the opportunity to influence strategy, own complex security challenges end-to-end, and see the direct impact of their work every day, making this an exciting environment for individuals who want to support the front lines of cybersecurity while continuously learning and innovating. How will you make an impact in this role? The Tech Project Management role within the Security Incident Response Engineering team is responsible for planning, coordinating, and delivering security initiatives that support enterprise risk reduction and secure technology adoption. This role partners closely with security engineering, security operations, infrastructure, and application teams to ensure security projects are executed on time, within scope, and aligned to lab standards. The Tech Project Management role within the Security Incident Response Engineering team is responsible for planning, coordinating, and delivering security initiatives that support enterprise risk reduction and secure technology adoption. This role partners closely with security engineering, security operations, cloud, infrastructure, and application teams to ensure security projects are executed on time, within scope, and aligned to Information Security standards.

Requirements

Bachelor’s degree in Business, Technology, or related areas; or equivalent experience
5 years of experience in project management, program coordination, or delivery roles
Hands-on experience supporting information security, technology risk, cloud, or infrastructure initiatives
Working knowledge of core information security concepts (e.g., governance, risk, controls, cloud security fundamentals)
Strong organizational skills with the ability to manage multiple workstreams simultaneously
Excellent written and verbal communication skills, with the ability to translate technical updates into clear status reporting

Nice To Haves

Strong communication and organizational skills.
Proven ability to solve problems and plan long-term projects.
Experience in creating engaging and informative presentations.
Ability to collaborate effectively with diverse stakeholders.
Proven track record of managing multiple priorities and meeting deadlines.
Ability to work independently and influence without direct authority.
Commitment to fostering an inclusive team culture.
PMP or related certification is a plus.

Responsibilities

Develops project plans and ensures that the scope and approach are fully understood by all stakeholders
Identifies and tracks key project achievements
Monitors risks and impediments to project delivery in collaboration with cross-functional teams and escalates issues as necessary
Facilitates technical discussions related to architectural approach and system design, documenting solutions
Creates and analyzes relevant portfolio and team-level metrics to provide insights into delivery and execution
Supports product and engineering teams in building implementation roadmaps and manage dependencies cross-functionally
Consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery
Identifies opportunities for improvements to the delivery process and supports teams in redesigning process flows, ensuring documentation best practices are followed
Support senior team members by organizing evidence collection, tracking requests from internal and external auditors, maintaining audit schedules, and ensuring deliverables are completed accurately and on time.
Help monitor audit findings, control gaps, and remediation action items by maintaining logs, following up with control owners, and providing status updates to ensure timely closure and continuous improvement.
Act as a liaison between various teams to gather inputs, clarify compliance requirements, and support consistent execution of audit and compliance-related tasks across the organization.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities