Senior Associate, Surveys - Financial Services

About the position

The Survey Team is responsible for the full delivery of survey projects across various industry sectors, geographic regions, and client types. We oversee the execution of hundreds of survey projects each month. This role requires attention to detail, excellent prioritization and multitasking abilities, strong written and verbal communication skills, a sharp analytical mindset, and a passion for creative problem solving, client service, and project management. GLG is looking for a highly motivated and enthusiastic Survey Senior Associate to join our US-based Survey Team, which is part of the Global Financial Services Survey division. This role will involve collaborating with GLG's Client Solutions and Business Development teams, as well as our sophisticated client base, focusing particularly on top-tier Financial Services firms. The Survey Senior Associate will play a key role in the creation and execution of surveys designed to help clients assess and understand industry and market trends through commercial assessments, voice-of-customer research, benchmarking analysis, and consumer profiling.

Responsibilities

• Design and implement customized surveys focused on specialized topics and populations.
• Compile and present survey data reports for clients.
• Manage complex survey requests, tailoring them to client-specific needs and preferences.
• Build and maintain strong working relationships with colleagues, partners, and clients.

Requirements

• 1-3 years in market research and survey design, including experience with online survey platforms.
• Ability to work effectively in a high-throughput, deadline-driven, and process-oriented environment.
• Skilled in managing multiple survey projects simultaneously and prioritizing tasks based on client urgency and importance.
• Experience in analyzing survey results and communicating insights to stakeholders.

Nice-to-haves

• Proven research experience.
• Proficiency in questionnaire and survey writing/programming (e.g., Decipher, Qualtrics, etc. is a plus).
• Knowledge of statistical techniques.
• Strong writing, logic, and communication skills, including excellent organizational abilities.
• Ability to thrive in a fast-paced, rigorous environment.
• Strong conceptual and analytical thinking.
• Exceptional problem-solving abilities.
• Bachelor's degree or equivalent work experience.
• Full business proficiency in English.