Senior Associate, Supply Chain- Shared Services

Capital One • Richmond, VA

100d • $86,000 - $107,900

About The Position

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Senior Associate to join our Enterprise Supplier Management (ESM) Advisory, Risk & Oversight Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients. As a Senior Associate, you will be responsible for working with business partners to identify and consult on potential risks to Capital One and applying your risk/process management and analytical skills to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, and have a deep reverence for risk and process management, this may be the role for you! We are seeking a dedicated, disciplined, risk professional who excels in a team environment. This individual will have demonstrated that they have managed risk processes in the past with measured results. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. Additionally, building win-win partnerships with multiple business stakeholders as well as across ESM, while adapting to and managing change in a fast-paced, dynamic environment, are essentials for this role.

Requirements

• High School Diploma, GED or equivalent certification
• At least 2 years of experience with Process Management or Project Management
• At least 2 years of experience working in a Risk Management field

Nice To Haves

• Bachelor's degree or military experience
• 3+ years of experience with Business Process Management (BPM), Six Sigma or Lean process improvement techniques
• 3+ years of experience in Third Party Management
• 2+ years experience with Governance, Risk, and Compliance software tools
• 2+ years experience in controls development, controls management, and reporting activities

Responsibilities

• Collaborate effectively with 1st line partners, 2nd lines of defense (Compliance, Legal, Enterprise Risk Management, Operational Risk Management) and 3rd line of defense (Audit)
• Proactively analyze risk trends, identifying signs of changing risk levels and areas of emerging risk for ESM including reporting on risk topics to management
• Advise and support annual Process Level Assessments (PLAs) and annual/off-cycle Process Criticality Assessments (PCAs); discuss risk profiles with ESM stakeholders to ensure these assessments reflect the current business processes and practices
• Drive risk management process improvements across ESM
• Manage oversight of the ESM control suite and serve as main contact for Business Controls Testing, control associations, SOC 2 Testing, and ad hoc control quality assurance (QA)
• Serve as Issue Manager for ESM owned Issues and project manager for remediation activities
• Maintain ESM's Business Continuity Plan as Plan Manager
• Assist ESM ARO QA, due diligence, and reporting functions, as needed
• Lead other advisory or risk projects, as needed

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive set of other benefits that support total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED