Senior Associate - Strategic Insights Program & Communications Lead
About The Position
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success. As the Strategic Insights Program & Communications Lead, you’ll work across the SI leadership team to build roadmaps and launch plans, drive meeting and operating rhythms, and own communications that bring SI’s strategy and data assets to life (emails, videos, memos, and executive presentations). You’ll also support the rollout of enterprise-wide analytics and BI best practices and support UAT testing for SI products to ensure exceptional quality and adoption. This role is ideal for a builder who is detail-obsessed, comfortable presenting to large audiences, and skilled at translating vague requirements into crisp plans and tangible outcomes.
Requirements
- 5+ years in strategy consulting , product strategy ,or a similar role; experience in a technology or analytics-driven organization is a plus.
- Outstanding written, visual, and verbal communication skills, with the ability to present confidently to large audiences.
- Proven ability to translate complex technical concepts (analytics, BI, data platforms) into clear narratives and executive-ready deliverables, including strategic roadmaps.
- Strong attention to detail; capable of operating independently, managing multiple initiatives simultaneously, and transforming ambiguous requirements into structured, actionable plans.
Responsibilities
- Program & Roadmap Management: Collaborate with SI leaders to define multi-quarter roadmaps, launch strategies, and key milestones. Monitor risks, dependencies, and progress toward expected outcomes.
- Executive Briefings: Develop clear, compelling materials and updates tailored for senior leadership.
- Communications & Enablement: Lead end-to-end communication and adoption efforts for SI strategy and analytics initiatives. Produce and distribute emails, videos, memos, and executive-level presentations. Create guides, playbooks, and facilitate office hours. Drive enterprise-wide enablement and rollout of analytics and BI best practices.
- Continuous Improvement: Identify process gaps and opportunities; streamline and standardize intake, prioritization, and launch processes to improve operational efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
