About The Position

Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, and home & living items for online businesses. Since its founding in 2013, Printful has scaled to a vast team of experts across fulfillment centers worldwide and has become the first company with Latvian roots to reach unicorn status (valued at over $1B). Working at Printful is exciting and challenging. We try to improve our skills and learn something new every day. We value integrity, initiative, and respectful, transparent relationships that allow us to grow as individuals, teams, and a company. At Printful, we stand for an inclusive, accepting, and welcoming space for everyone and strive to foster an environment of diversity and a sense of belonging. Build your career with friendly and passionate people who never forget to have fun along the way. At Printful, we strive for quality in all we do, and our Fulfillment Teams play an important part in achieving that goal. That's why we're looking for a Senior Associate to join our team and guide their success. Prior experience is a plus, but what matters most is a willingness to learn. We'll provide you with on-the-job training for the machinery you'll be working with.

Requirements

  • Coaching - Identifying areas of improvement, helping employees learn from mistakes, and encouraging employees to take a proactive role in their own development
  • Time Management - Effectively utilizing time in a productive manner
  • Collaboration - Cooperating with other employees to find solutions and reach company goals
  • Respect - Due regard for the feelings, opinions, rights, thoughts, or traditions of others
  • Multitasking - Effectively manage a variety of tasks and projects simultaneously

Responsibilities

  • Assist associates with any connectivity, display, software, or hardware issues
  • Assist in troubleshooting machines prior to technician escalation
  • Maintaining employee performance and behavior
  • Conducting Start of Shift Responsibilities
  • Conducting During Shift Responsibilities
  • Create Fiix Tickets when deemed necessary
  • Inform Team Lead of production choke points
  • Ensuring PPE Procedures (personal protective equipment) are being followed
  • Communicate department challenges with the Team Lead
  • Conducting end-of-shift responsibilities
  • Leads the department if the Team Lead is absent
  • Assists with lower-level duties to fill the production gap
  • Other ad hoc duties as necessary as assigned by the Team Lead and/or Floor Lead

Benefits

  • Competitive pay and benefits: health, dental, vision, and life insurance
  • 401k with company match
  • Free coffee and snacks
  • Personal and professional growth opportunities
  • A fast-paced ecommerce retail environment where you can learn and grow
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