As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success. We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer, you will play a key role in leading the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts, developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to the broader Customer Service Representative, Field Service, and Agent Desktop strategy.