Senior Associate, Production Services Application Support Analyst(Unix)

The Bank of New York Mellon-posted 2 months ago
Full-time • Mid Level
Lake Mary, FL
5,001-10,000 employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
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At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our Assets Servicing, Sub accounting team. This role is in Pittsburgh- PA (4 days in office required).

  • Provides application support for moderately and highly complex applications and their operating environment.
  • Provides incident management and problem management service for production related incidents.
  • Lead troubleshooting during production outages and communicate to management throughout the incident lifecycle.
  • Performs complex troubleshooting as a subject matter expert in one or more applications.
  • Leads root cause analysis and problem management for complex problems to address underlying technical issues.
  • Production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
  • Works to ensure appropriate monitoring and alerting setup.
  • Monitors changes to applications and their operating environment.
  • Experience in application deployment / release activities.
  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required.
  • 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
  • Exclusively worked on UNIX/Linux operating systems.
  • Database knowledge with strong SQL skills like Oracle, Sql Server, etc.
  • Hands-on experience in scripting or programming languages like Python, Perl, Shell scripting, etc.
  • Hands-on experience with CI/CD tools such as GitLab.
  • Monitoring tools like AppDynamics, Prometheus, Splunk, Cloud Probes & Moog or equivalent.
  • Experience automating deployments and other repetitive tasks.
  • Experience working in an Agile/Scrum environment.
  • Proficiency in using the JIRA, Confluence, production support.
  • Experience in vulnerabilities management.
  • Highly competitive compensation.
  • Benefits and wellbeing programs.
  • Access to flexible global resources and tools.
  • Generous paid leaves, including paid volunteer time.
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