Senior Associate- Product Tooling & Enablement

JPMorganChase • Wilmington, NC

7d

About The Position

As a Product Tooling & Enablement Associate you will provide fast, effective support for tooling and data issues. You will focus on executing responsibilities, supporting onboarding, and collaborating with team members to drive adoption and best practices. This role offers a clear path for growth into more senior enablement positions and provides opportunities for mentorship and exposure to leadership.

Requirements

• 3 years of experience within an enterprise product or technology environment.
• Proficient knowledge of product development tools.
• Strong communication and teamwork skills.
• Commitment to diversity, equity, and inclusion.

Nice To Haves

• Agile or Project Management Certification.
• Experience in financial services or a related industry.
• Demonstrated ability to contribute to a diverse and inclusive team environment.

Responsibilities

• Support team-level tooling improvements and provide fast, effective support for tooling and data problems.
• Identify and resolve Jira/Align data issues to keep product information accurate.
• Create and maintain guides and instructions for tool usage.
• Support onboarding and training for new users of the tools.
• Collaborate with team members and horizontal partners to ensure compliance and support business needs.
• Partner with associates across Product, Technology, Design, and Data to improve delivery practices in a healthy and sustainable way

Benefits

• Work in a highly dynamic card industry.
• Gain visibility into business priorities and key challenges.
• Be respected as a thought partner to product partners.
• Benefit from mentorship, training, and exposure to senior leadership, with a clear path for career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees