Senior Associate, Product Management - Pay Over Time (Business Cards & Payments)

Capital One • McLean, VA

1d • Onsite

About The Position

The Business Cards & Payments (BC&P) organization at Capital One is dedicated to supporting small business owners through financial products and services offered via corporate clients, aiming to enable them to do more business. The organization focuses on listening to and learning from customers to ensure products, services, and experiences meet their needs. This role is for a Product Manager on the Payment, Options & Terms team, specifically owning the product strategy for BC&P’s product swaps capability. The successful candidate will design end-to-end flows to provide customers with the best product for them, using customer feedback and performance data to prioritize use cases. The role involves acting as a product manager for a tech team, managing the backlog, submitting intake requests, reviewing requirements, removing roadblocks, and resolving issues. Capital One is looking for a Product Manager with demonstrated interest and aptitude for AI, valuing candidates who have proactively incorporated AI into personal projects, explored AI-driven development environments (e.g., Cursor, Claude Code, GitHub Copilot), or built automations using AI agents beyond basic text generation. The company emphasizes growth in four key areas: Human Centered, Business Focused, Technology Driven, and Transformational Leadership. Capital One is an information-based technology company, founder-led, on a mission to help customers succeed by bringing ingenuity, simplicity, and humanity to banking.

Requirements

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
• Demonstrated interest and aptitude for AI (proactively incorporated AI into personal projects, explored AI-driven development environments, or built automations using AI agents beyond basic text generation)
• Intellectually Curious
• Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer (can communicate complex ideas clearly regardless of your audience, can rally associates)
• Do-er (biased toward action, tries things, gets around roadblocks, well organized, able to multitask and prioritize work)
• Passionate & Customer Focus (cares about growing others, gets a thrill from building and shipping products, has a desire and ability to connect with customers)
• Learner (appetite to learn new things or new technologies, exhibits humbleness when asking for help)
• Team Player (enjoys working with diverse people, drives the team toward a common goal, puts the team before self, establishes long-lasting relationships)

Nice To Haves

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

Responsibilities

• Own the product strategy for BC&P’s product swaps capability where you’ll help design the E2E flow to provide customers with the product that is best for them
• Use a combination of customer feedback and performance data to prioritize the potential use cases
• Be the product manager for a tech team where you maintain the backlog, submit new intake requests, review requirements, remove roadblocks, and escalate/resolve issues when possible
• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
• Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
• Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
• Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
• Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
• Actively participate in horizontal forums, harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
• Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees