Senior Associate, Investor Services

SS&CNew York, NY
2d$60,000 - $75,000Hybrid

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Associate, Investor Services Location : New York, NY | Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Requirements

  • Bachelor’s Degree in Business Administration or similar field
  • 2-4 years’ experience in financial services
  • Excellent interpersonal and communication skills
  • Knowledge of Anti-Money Laundering and KYC procedures
  • Proficient in Microsoft Office suite, with emphasis on Excel skills
  • Team player
  • Deadline oriented with ability to complete assigned tasks independently
  • Attention to detail with the ability to multi-task

Nice To Haves

  • Knowledge of hedge fund and/or private equity a plus
  • Knowledge of FATCA and tax compliance a plus

Responsibilities

  • Point of contact for clients/investors to ensure overall client/investor satisfaction
  • Acting as escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
  • Contributing to internal project initiatives, including technology and operational initiatives
  • Reviewing and processing investor subscriptions, redemptions, transfers, assignments and contact changes
  • Developing culture of continuous efficiency improvements resulting in increased capacity
  • Providing coaching, training and leadership as necessary to junior staff
  • Preparing wire transfer instructions in accordance with investor and/or fund management instructions
  • Processing cash, money movements, and reconciliations
  • Supporting the year-end audit process, in collaboration with the team, client, and auditors
  • Day-to-day interaction with other departments and counterparts to prevent/ resolve issues

Benefits

  • Hybrid Work Model and Business Casual Dress Code, including jeans
  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Hands-On, Team-Customized, including SS&C University
  • Discounts on fitness clubs, travel and more!
  • health
  • dental
  • 401k plan
  • tuition and professional development reimbursement plan
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