Senior Associate, Information Technology

Beacon Pointe Advisors • Newport Beach, CA

7d • Hybrid

About The Position

We are currently seeking qualified candidates to join Beacon Pointe Advisors as a Senior Associate Information Technology to join our growing team working hybrid in our Newport Beach, CA office or working remotely. The Senior Associate will handle a wide range of technical responsibilities including user support, network administration, and the management of internal technology systems and applications. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s growing user base.

Requirements

• Undergraduate degree required (bachelor’s degree in information technology preferred)
• 3 - 7+ years of relevant experience
• Advanced technical aptitude & superior troubleshooting skills
• Excellent interpersonal and verbal/written skills
• Strong commitment to detail with excellent organization and prioritization skills
• Proven ability to work in a fast-paced, evolving work environment
• Proficiency in Windows 11, Windows Server 2022, Azure, SharePoint, and Microsoft 365 required

Nice To Haves

• Experience working with Meraki firewalls and Meraki/Cisco switches is a plus

Responsibilities

• Provide technical support via phone, email, in-person, and remotely to both local and remote office users. After-hours and weekend support will be required during system maintenance windows or should an unexpected issue arise.
• Collaborate with staff related to general troubleshooting, technical training, and communication of best practices.
• Network & System maintenance; including physical & virtual servers, firewalls, switches, patch maintenance, security upgrades & updates, and network monitoring.
• Oversee 3rd party systems such as Okta, Microsoft 365, Adobe, Box, DocuSign, Tamarac, Morningstar, and Zoom. This entails user setup, maintenance, vendor management, and support.
• Proactively identify and resolve security vulnerabilities, diagnose cybersecurity threats, and ensure systems are meeting business needs while mitigating firm business risk.
• Conduct new employee technology on-boarding and off-boarding to include Active Directory setup, hardware procurement, software installation, system imaging, deployment of other technology needs and training.
• Documentation of technical policies and procedures, including cybersecurity protocol, business contingency best practices, user administrator protocol, hardware & software inventory, etc.
• Keep abreast of technology trends, attend industry training events and evolve technology strategy as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees