Senior Associate – Hybrid Cloud Infrastructure

RSM US LLP • Cedar Rapids, IA

12d • Hybrid

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Senior Associate – Hybrid Cloud Infrastructure position is a hands-on, client-facing role focused on supporting and troubleshooting existing on‑premises and hybrid infrastructure environments. This role works directly with client IT teams to diagnose, stabilize, and optimize deployments involving VMware, Hyper‑V, Active Directory, DNS, Certificate Authorities, and enterprise storage platforms such as NetApp. The Senior Associate contributes to assessments, remediation efforts, and targeted modernization initiatives within established client environments.

Requirements

• 3+ years of experience in infrastructure engineering, systems administration, or technical consulting.
• Hands-on experience supporting: VMware vSphere and/or Microsoft Hyper‑V Active Directory, DNS, and Group Policy Certificate Authorities / PKI Veeam Backup & Replication
• Working knowledge of enterprise storage platforms (NetApp experience preferred).
• Strong troubleshooting and root-cause analysis skills across identity, virtualization, and storage layers.
• Ability to communicate technical issues and solutions clearly to clients.
• Bachelor’s degree in Computer Science, Management Information Systems, or a related field OR an Associate’s degree (AA/AS) with equivalent practical experience.

Nice To Haves

• Certifications in one or more relevant technologies, such as Microsoft, VMware, Veeam, or NetApp.
• Experience supporting multi-site or hybrid environments.
• Experience working with PowerShell to automate deployment and administrative tasks
• Prior consulting or professional services experience.

Responsibilities

• Troubleshoot and resolve issues across VMware vSphere and Microsoft Hyper‑V environments, including host, cluster, storage, and virtual machine performance problems.
• Assist with net-new deployments and migrations of VMware, Hyper-V, Nutanix and Scale Computing clusters
• Administer and support Active Directory services (AD DS, DNS, Group Policy, replication, authentication issues).
• Support and troubleshoot Microsoft Certificate Authorities / PKI, including certificate issuance, renewals, trust issues, and application-related certificate failures.
• Diagnose and remediate storage-related issues involving NetApp and other SAN/NAS platforms, including performance, capacity, and virtualization integration.
• Support Veeam environments, addressing backup failures, repository issues, job configuration problems, and restore testing.
• Assist with infrastructure assessments and remediation efforts, documenting findings and recommended improvements.
• Execute upgrades, fixes, and configuration changes under the guidance of senior engineers or project leads.
• Produce clear, client-ready technical documentation and findings summaries.

Benefits

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
• Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level