About The Position

Senior Associate, Human Resource Business Partner for Global Payments Network The Strategy & Solutions Delivery Team is hiring a Senior Associate, Horizontal Delivery associate to support the new Global Payments Human Resource Business Partner team. The Senior Associate plays a critical role in leading and executing core Human Resources processes and keeping a continuous feedback loop with their clients for process improvements and efficiencies, along with planning, monitoring and coordinating logistics for a number processes, such as talent management and performance management activities.

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 2 years of experience in human resources
  • At least 1 years of client facing experience or consulting experience
  • At least 1 year of experience in project or process management

Nice To Haves

  • Professional Human Resources Certification or Project Management Professional Certification

Responsibilities

  • Analyzing and reporting on talent data for HR Business Partners and their respective client groups (inclusive of building custom data reports as needed) to advance overall talent strategies
  • Managing process communications and creating or sharing templates for local core HR process communications
  • Supporting client-facing HR Business Partners and the specific teams they support with general inquiries and requests (such as updating remote work arrangements, compensation, promotion and/or large scale org changes in Workday or via the HR Help Center)
  • Leading and owning weekly horizontal delivery meetings, monthly partner meetings, Performance Management Champion community meetings and kickoff meetings with HR Business Partners for specific Tech client group
  • Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities
  • Develop walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or “train the trainer” sessions
  • Prepare consolidated summaries for business leaders to describe outcomes of talent conversations
  • Review survey data and partner with HR Business Partners to develop insights and summaries
  • Manage project work-streams and/or small-scale projects in support of team goals or business needs
  • Design and maintain HR calendar of activities and deliverables for clients and HR Business Partners
  • Provide feedback to help drive continuous improvement of these programs
  • Ensure alignment with other HR Business Partner teams & Horizontal Delivery teammates
  • Lead HRBPs through Discover integration onto Capital One systems & processes, as it relates to Human Resources

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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