Senior Associate Experience Coach

TruGreen•Memphis, TN

2d•$54,983 - $91,638

About The Position

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview Achieve a deep understanding of the business strategy, goals, and objectives to support the business needs on various projects and assignments by providing data-driven, HR related insight. Provide support to HR and business leadership by partnering to assess the needs of the business and seek to create HR specific solutions. Administers human resource programs designed to establish and maintain effective associate relations and government compliance through the application of policies, procedures, systems, and metrics.

Requirements

Bachelor’s degree and 3-5 years of HR or related experience required, or an equivalent combination of education and work experience
Ability to travel up to 10% of the time
Ability to manage confidential data and information
Organizational, project and process management skills
Written and verbal communication skills, including developing and delivering presentations
Conflict management and ability to interact with and influence mid to upper management associates
Quantitative and qualitative analytical skills and attention to details
Ability to work independently and collaboratively as part of a team
Computer skills with Microsoft office applications (Word, Excel, Outlook, PowerPoint)
Knowledge of HR principles and practices and federal, state and local employment laws and regulations (e.g., EEO, OFCCP, FLSA, DOL, EEV)
Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.

Nice To Haves

Intermediate to advanced ability with Microsoft Excel or related data analysis platforms preferred
Knowledge of Microsoft SharePoint administration and content management skills

Responsibilities

Conducts associate relations investigations as assigned, documents findings and recommendations, and counsels and coaches management and associates
Coordinates and assists with HR programs to ensure compliance in areas of equal employment opportunity (EEO), E-Verify, Office of Federal Contract Compliance Programs (OFCCP) and affirmative action, immigration, department of labor (DOL) and company policies and procedures
Monitors and analyzes HR data and statistics as well as produces and distributes regular and ad hoc reports
Drives the development of people management skills and provides objective perspective on employee and leadership issues
Takes the lead on various corporate projects and teams related to HR initiatives
Partners with HR centers of excellence in order to meet various objectives and facilitate resolution of employee and leader issues
Assists with on the job training of new or developing HR Generalists