Senior Associate-Digital Product Management

American Express • Phoenix, AZ

84d • $80,000 - $110,000

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers' confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience. The Digital Risk Products & Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and helps in building the digital products for risk management across customer lifecycles i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally. As a part of this team, you'll work with the industry's best talent to create thoughtful and innovative digital risk platform products that enable our customer facing Risk Products. If you are interested in building innovative digital risk Platform products, it can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Platform Products team.

Requirements

• Experience and deep interest building robust, scalable, user-friendly Enterprise software systems
• Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
• Ability to communicate and interact effectively with internal and external stakeholders at all levels
• Demonstrated ability to think outside the box and design industry leading solutions
• Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable
• Undergraduate degree and 2+ years of relevant experience
• Graduate/MBA/MS would be preferred
• Experience working with SQL, Hive, Big Query preferred
• Knowledge of Credit Risk management function and risk technology platforms preferred

Responsibilities

• Translate needs of business owners/stakeholders and deliver on the Product roadmap
• Assume responsibilities as Product Owner for a Fraud Authentication/Authorization Platforms
• Partner with Manager / Director to transform Fraud Risk Systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution
• Collaborate with Platform Technology Teams, cross-functional Partners across Credit and Fraud Risk Management, capture requirements and benefits and drive a common future vision
• Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization
• Drive enhancement of end-to-end user facing processes that support core Platform management decisions and create innovative solutions that are cost-efficient and scalable across Enterprise
• Work in close partnership with Risk Capabilities and AET to deploy next generation risk capabilities, designed for long-term adaptability
• Own Platform Feature Management including, but not limited to, feature / user story creation, Sprint Planning, Sprint Review, Retrospectives

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree