Senior Associate, Deal Desk (R-18023)

Dun & Bradstreet • Jacksonville, FL

230d

About The Position

The Senior Deal Desk Associate will strategically partner with our Sales organization, offering guidance to drive the execution of complex deals, leveraging CPQ and CLM tools to configure and draft contracts, facilitating contract reviews, as well as managing the overall quote-to-cash process while adhering to internal policies and practices. This position is part of a work team whose focus is to work collaboratively with Sales, Specialists, and internal business units such as Product, Pricing, Legal, Fulfillment, Global Operations, and various back-office teams to ensure deals are executed with speed and accuracy, resulting in an excellent overall QTC experience for all involved.

Requirements

• 5-8 years' experience in Deal Desk, Deal Management, Sales Operations, or similar role.
• College degree (4-year) or equivalent work experience.
• Strong skills in project management, problem solving, written communications, and relationship management.
• Highly organized, customer-focused, strong attention to details.
• Self-motivated, critical thinker with prior experience facilitating complex deals across multiple business units.
• Positive team player, effective communicator, and the ability to influence and drive decisions across all levels of the organization.

Nice To Haves

• Experience with Salesforce CRM and CPQ.
• Experience with DocuSign CLM.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).

Responsibilities

• Serves as the point of contact and subject matter expert on deal constructs, operational procedures, approval policies, and controls.
• Works collaboratively with several internal business units to translate requirements into an accurate configuration within D&B's ordering systems and pricing tools.
• Customizes templated contracts and facilitates cross-functional reviews with key parties to assess feasibility and risks associated with non-standard deal structures and changes to contract terms.
• Serves as the deal's project manager, ensuring timely delivery of compliant and accurate contracts by ensuring accountability end-to-end (e.g., from configuration through billing), troubleshooting deal issues, and taking preventative measures to avoid process gaps.
• Will identify opportunities to reduce complexity through standardization, simplification, automation, and streamlined operations.

Benefits

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

What This Job Offers

• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree