Senior Associate, Data Science AI Design

Santander Bank-posted 3 months ago
$112,500 - $195,000/Yr
Senior
Boston, MA
Credit Intermediation and Related Activities
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Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities.

  • Design Intelligent User Experiences by leading the design of interfaces and interaction patterns for AI-powered tools.
  • Champion consistency across squads, investing time in documenting AI design patterns for use across teams.
  • Collaborate closely with data scientists, ML engineers, and product managers to shape how models are presented and used by end users.
  • Translate model capabilities and limitations into clear, safe, and explainable UI components.
  • Advocate for ethical principles in AI feature development—fairness, bias mitigation, consent, and privacy.
  • Design fail-safes, fallback UX, and transparency layers as part of your drive to build trust in AI.
  • Analyze feedback and behavioral data to iterate on design solutions.
  • Mentor Junior Team Members, including sharing best practices in AI interaction design.
  • Master's degree in a quantitative area (Computer Science preferred) or a terminal degree in any field.
  • 6 years of relevant professional (or research) experience.
  • Advanced working understanding of AI/ML concepts, especially LLMs, NLP, and model explainability.
  • Experience designing for complex systems (e.g., banking platforms, enterprise dashboards).
  • Strong communication and collaboration skills across design, product, and technical teams.
  • Hands-on experience designing prompts for GPT-4, Claude, or Gemini and familiarity with Snowflake Cortex.
  • Understanding of vector databases.
  • Deep understanding of enterprise guardrails for hallucination detection, fallback, and escalation.
  • Passion for ethical AI, human-centered design, and user trust in automated systems.
  • Ability to translate complex technical behaviors into clear, helpful user experiences.
  • A growth mindset and a willingness to experiment and learn in a fast-evolving space.
  • Comfort working in agile teams and participating in sprints or design reviews.
  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • Experience in Microsoft Office products.
  • Base Pay Range Minimum: $112,500.00 USD
  • Base Pay Range Maximum: $195,000.00 USD
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