Senior Associate, DashMart Fulfillment Services Strategy & Operations

DoorDash USA • Los Angeles, CA

1d

About The Position

As a Senior Associate you will lead the growth of DashMart Fulfillment Services grocer partnerships by scoping, launching and managing the performance of a number strategic projects. You will lead a team that’s primary objective is to expand existing partnerships, explore and win new business, and maintain high quality operations within live and launching partnerships. You will work cross-functionally to achieve these business goals, including but not limited to the following:
Iterate on customer-facing merchandising strategies using data-based insights
Drive operational improvements within fulfillment centers in partnership with DashMart operational leadership
Explore and launch new real estate strategies in partnership with our real estate and finance teams
Iterate on partnership assortment strategies in partnership with DashMart’s Category Management team
You will report into the Senior Manager, DashMart Fulfillment Services on the DashMart Fulfillment Services team within the New Verticals organization.

Requirements

• You have experience managing external relationships from an operational perspective, collaborating with external partners on ways to grow and improve business partnerships.
• You have strong communication skills and can tailor your communications to meet the intended audience. Audiences for this role may include prospective clients, warehouse managers, internal executives, and cross-functional teams.
• You have strong cross-functional skills and have experience leading large cross-functional projects spanning 10+ teams in short durations (>8 weeks).
• You have a track record of success launching and maintaining new and ambiguous projects within your strategic expertise.
• You have experience working with financial data and teams and possess strong business acumen.
• You have a track record of leading and growing high performing teams.
• You have a Bachelor's Degree in business, analytics, finance, supply chain management, or a related field.
• You have 3-5+ years of professional experience in tech, strategy & operations, supply chain, retail management, operational leadership, or a similar field.

Responsibilities

• Manage a rapidly growing business line and team, developing talent within your team and developing broader DashMart capabilities.
• Manage and grow external partnerships - delivering positive outcomes from small day-to-day details to large-scale new strategic initiatives.
• Lead strategic cross-functional work; coordinating across multiple teams to meet business objectives, root cause problems, and develop creative, long-lasting solutions.
• Obsess over delivering positive customer outcomes; utilizing analytics, cross-functional insights, and warehouse feedback to drive improvements for customers nationwide.
• Proactively improve processes and supply chains for retail partners and customers, while achieving positive financial outcomes.

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• a mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level