Senior Associate, Dasher & Logistics - New Delivery Models Strategy & Operations

Doordash • San Francisco, CA

79d • $78,200 - $115,000

About The Position

The Strategy & Operations Dasher & Logistics team is responsible for supporting DoorDash's growth through ensuring fast and on time deliveries and the ability to grow and maintain a fleet of Dashers. Our New Delivery models team is building the Local Commerce Service Partner (LCSP) program to ensure customers experience exceptional delivery experiences as DoorDash continues to grow. The LCSP program enables DoorDash to partner with local entrepreneurs, who operate their own businesses to deliver orders and perform tasks through the DoorDash platform. An LCSP will offer full-time and part-time employment opportunities to the LCSP's fleet of Delivery Associates. On the LCSP team, you will dive into data to explain delivery quality performance at the lowest level of detail, devise high-impact strategies and work side-by-side with external teams to put those strategies into action.

Requirements

• You have a Bachelor's degree in a related field.
• You have 2-4 years of relevant experience in consulting, strategy, or operations; high-growth or early-stage startup experience is a plus
• You are analytical and can use data to tell a story. You are comfortable with SQL and building models in Excel or Google Sheets.
• You are a data-driven decision maker. You use data to root cause problems and are comfortable executing A/B tests from start to finish to understand how initiatives impact business outcomes.
• You are an owner. You imagine, develop, and execute workstreams from inception to completion with little oversight.
• You have a bias for action and are comfortable operating in ambiguous situations.
• You are an excellent communicator. You are able to share data insights and business recommendations with various stakeholders across the business to drive action and achieve big goals.

Responsibilities

• Analyze - Build models to evaluate the costs and benefits of various LCSP initiatives and experiments
• Strategize - Define recommendations that improve daily operations of LCSP program, leveraging a deep understanding of LCSP owners, Delivery Associates, and DoorDash business needs
• Collaborate - Influence and engage across the company - partner cross-functionally with our Operations, Analytics, Merchant, Product, Engineering, and Insurance teams.
• Experiment - Use data-driven decision making and sound business judgement to run tests to determine the best way to effectively grow the LCSP program

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• mental health program

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees