Senior Associate, Commercial Development

West Pharmaceutical Services • Uwchlan Township, PA

3d • Hybrid

About The Position

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary

The duty of the Commercial Development Manager is to provide strategic direction on contract negotiations leveraging company guidelines while maximizing the value to the customers for commercial contracts. The Commercial Development Manager serves as the main point of contact for commercial contracts including direct engagement with customers and collaboration with the West commercial teams. It is also in the responsibility of the role to manage contract management process including internal stakeholder alignment and provide detailed reporting within the organization to achieve established Commercial Development contracting goals and objectives. The Commercial Development Manager utilizes financial modeling to support commercial negotiations and strategic approach with customer contracts and will drive a culture of business excellence and compliance to the highest standards for customers and West policies supporting commercial contracts.

Requirements

• Bachelor's in Business or Paralegal Studies/similar experience in the field of contract management, pharmaceutical industry preferred.
• 5+ years in business administering contracts or related experience required
• Experience of Contract Management and related tools or similar software solutions preferred
• Experience with commercial business aspects and finance including profitability and pricing in a B2B environment
• Experience in legal compliance analytical skills and project management
• Effective verbal and written communication skills
• Knowledge pertaining to Sarbanes Oxley, Internal Audit and External Audit requirements
• Experience working and interaction cross functionally within a global, multicultural environment
• Sense of urgency
• Demonstrates Customer focused approach and motivation to ensure an excellent customer experience
• Sound independent reasoning and judgment to establish work priorities, handle questions and be flexible to respond to constantly changing priorities or shifting deadlines
• Solves complex problems; takes a new perspective using existing solutions
• Excellent analytical skills and project management
• Intermediate to advanced knowledge and experience with Microsoft Office (incl. advanced Excel, Word and Power Point) and SAP
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

Responsibilities

• Serve as the contract lead with customer facing negotiations and providing direct insight on West contracting agreement guidelines
• Lead and drive contract negotiations working collaboratively with commercial teams and customers ensuring all open actions are followed up on and prioritized with appropriate stakeholders and customers
• Utilize business acumen to appropriately position West’s offering and effectively incorporate customer asks
• Provide strategic direction to the commercial team on contracting guidelines, trends, and best practices
• Serve as the point of contact between all West internal stakeholders to ensure timely review, approval, and execution of agreements
• Understand all business strategies and global internal stakeholder guidelines (Finance, Supply Chain, Operations, Legal, EHS, and Quality) and integrate into contracting approach and execution
• Perform financial modeling including revenue and margin analysis to support contract evaluation and strategy. Includes formal coordination with Finance team for contract approvals
• Schedule and Chair meetings for contract reviews
• Provide insight and champion recommendations to management for change/improvement and execute on approved proposal(s)
• Work alongside our D&T to integrate and enable our Contracting & Development Agreements processes into our West Digital Platform Promotes teamwork to achieve common goals
• Manage Records to ensure proper audit trail and compliance
• Undertake any additional ad hoc duties as may be required and/or directed by line manager

Benefits

• Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
• Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
• Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
• Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
• Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level