We're seeking a future team member for the role of Senior Associate, Client Processing to join our Wealth Management Division. This role is located in Pittsburgh PA. In this role, you'll make an impact in the following ways: Lead the end-to-end investment management reconciliation process-overseeing trade, position and cash reconciliations across multiple asset classes-and own the workflow management lifecycle from task assignment through SLA monitoring, exception tracking and timely escalation. Serve as Issue Resolution Lead: coordinate cross-functional stakeholders to drive root-cause analysis, clear breaks and exceptions, implement corrective action plans and continuous process improvements to strengthen controls and reduce recurrence. Provide complex analytics and reporting services, working to improve and automate Client Processing systems. Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues. Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner. Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.