Senior Associate, Client Processing

BNY External Career Site • Lake Mary, FL

63d

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Associate, Client Processing to join our Structured Debt Client Platform team. This role is located in Lake Mary, FL.

Requirements

• Bachelor’s degree or the equivalent combination of education and experience
• 5-7 years of total work experience preferred
• Experience in an operational area and/or client services preferred
• Excellent writing, listening and communication skills
• Should be able to work independently and exercise sound critical thinking judgement
• Ideal candidate should be proficient in Microsoft Excel and Word

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems
• Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues
• Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner
• Participate in product development, product enhancement, and system testing to ensure accurate and efficient processing of high value transactions

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Access to flexible global resources and tools
• Focus on health and personal resilience
• Generous paid leaves, including paid volunteer time

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees