Senior Associate, Client Processing

BNY • Lake Mary, FL

1d • Hybrid

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Associate to join our Client Processing team. This role is located in Lake Mary, Florida (4 days in office expectation per week). In this role, you'll make an impact in the following ways: Provide complex analytics and reporting services, working to improve and automate Client Processing systems. Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues. Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner. Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.

Requirements

• Bachelor's degree or the equivalent combination of education and experience.
• 5-7 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues.
• Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner.
• Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life's journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees