Senior Associate, Client Operations

The Bank of New York Mellon • Pittsburgh, PA

69d

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Associate, Client Operations to join our Structured Debt Client Platform team. This role is located in Pittsburgh, PA.

Requirements

• Bachelor's degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience preferred.
• Advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
• No direct reports.
• Provides guidance to less experienced team members.
• Client Service/Operations experience within financial services is strongly preferred.
• Corporate Trust background strongly preferred.
• CLO/CDO background strongly preferred.
• SOLVAS background preferred.
• Finance/accounting, compliance/reporting, reconciliation background experience strongly preferred.

Responsibilities

• Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
• Support clients in addressing and resolving complex operational and technical issues and ensure requests are executed.
• Provide individuals at assigned clients information related to BNY products and services representing an array of lines of business and geographies, leveraging an in-depth understanding of broader BNY services and offerings.
• Lead and participate in internal activities and initiatives designed to improve the client experience and help develop process improvements.

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Access to flexible global resources and tools
• Generous paid leaves, including paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees