Senior Associate, Client Operations

BNY Mellon • Houston, TX

1d

About The Position

Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Associate, Client Operations to join our Structured Debt Client Platform team. This role is located in Houston, TX . In this role, you’ll make an impact in the following ways:

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience preferred.
• Advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
• No direct reports; provides guidance to less experienced team members.
• Client Service/Operations experience within financial services is strongly preferred.

Nice To Haves

• Corporate Trust background strongly preferred.
• CLO/CDO background strongly preferred.
• SOLVAS background preferred.
• Finance/accounting, compliance/reporting, reconciliation background experience strongly preferred.

Responsibilities

• Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
• Support clients in addressing and resolving complex operational and technical issues and ensure requests are executed.
• Provide individuals at assigned clients information related to BNY Mellon’s products and services representing an array of lines of business and geographies, leveraging an in-depth understanding of broader BNY Mellon services and offerings.
• Lead and participate in internal activities and initiatives designed to improve the client experience and help develop process improvements.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level