Senior Associate – Ambulatory Operations - Healthcare

BRG•Chicago, IL

12d•$85,000 - $115,000

About The Position

We do Consulting Differently The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment. Our four core service offerings include: Business Transformation Advisory Margin & Operational Improvement Clinical & Quality Transformation AI & Digital Solutions Margin & Operational Improvement drives measurable financial improvement by providing clients with comprehensive solutions designed to increase revenue, optimizing cost containment strategies. This division utilizes innovative approaches to transform operating models and deliver true sustainable margin improvement. Our team of operation leaders, business analysists and deep subjects matter experts focus on implementing solutions around the following focus areas: Workforce productivity and Human Resources Supply chain and Corporate Overhead performance Revenue Cycle effectiveness Managed care, Revenue Integrity and Pricing Strategies Ambulatory Operations and Physician Enterprise The Senior Associate position is a full-time position as a member of our consulting staff and will support client engagements within our Integrated Healthcare Solutions team, primarily focused on ambulatory operations and physician enterprise health solutions. The Senior Associate will be an integral part of the team, assessing client opportunities and implementing the initiatives determined to be beneficial to the client. Training will occur on the job with frequent feedback to support development and growth. Willing to travel consistently (50%), depending on project requirements and client expectations, is required for this position.

Requirements

A degree (e.g., BS, BBA, MBA, M.A., M.S., etc.) with a focus in business analytics (accounting, finance, economics, information systems) or equivalent healthcare experience.
3+ years of work experience with a focus on physician practice operations.
Proven capability with MS Excel and relational database program(s) (e.g., SAS, SPSS, Stata, MS SQL Server, MS Access).
A desire to expand those capabilities is required, as is the ability to train others to use such tools.
Work experience in physician practice management and operations.
Demonstrated experience in financial improvements to the operational performance of medical groups.
Keen interest in innovative care delivery and care model redesign.
Strong verbal and written communication skills.
Desire and ability to manage processes and work collaboratively with other consultants.
Commitment to producing high quality analysis and attention to detail.
Desire to work within a team environment.
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

Responsibilities

Support small to medium sized client engagements and discreet segments of larger projects.
Manage up and bring updates to team leadership daily.
Flag any risks and posit solutions as they arise.
Provide quality assurance and reviewed work products.
Develop analyses, financial models, and dashboards using transactional data, operational and/or financial data.
Analyze operational and financial data and metrics to develop strategic recommendations and implications
Generate client-ready deliverables and make valuable contributions to project deliverables
Support client relationships and communicate results and work products as appropriate.
Demonstrate creativity and efficient use of relevant software tools, analytical methods, and computer models to develop solutions.
Prioritize assignments and responsibilities to meet goals and deadlines.
Support project management by creating and maintaining project plans, timelines, and status updates
Participate in group practice meetings, contribute to business development initiatives and office functions such as staff training and recruiting.