GroupM-posted about 1 month ago
Full-time • Mid Level
Hybrid • New York, NY
5,001-10,000 employees
Professional, Scientific, and Technical Services

The Nexus Media Solutions, Senior Associate, Account Services is responsible for delivering exceptional service to GroupM agencies at all times. This includes working closely with the agency team to understand their needs, providing timely responses to any requests, and advocating for the client across our internal teams. This role will be crucial to ensuring proper campaign management throughout the campaign lifecycle. This includes designing campaigns appropriately to meet client KPIs, ensuring campaigns launch on time, and monitoring campaign delivery. The Senior Associate role will encompass programmatic planning & strategy across Advanced TV, Advanced DOOH, and Integrated Solutions.

  • Responding to Briefs- Assist with putting together response to briefs for existing clients.
  • Media Plan Support - Build strong and effective full funnel strategy plans across ATV, DOOH, Integrated Solutions
  • Ensure Campaign Success -Responsible for monitoring performance and delivery of KPIs, alerting the team to any under-performance. Monitor the commercial success of each campaign and ensure agency is kept informed of campaign status throughout the campaign. Troubleshoot issues with the support of the wider team when needed.
  • Maintain Agency Relationships - Foster good working relationships with agency teams & manage their expectations. Ensure agencies receive a high level of client service.
  • Budget Management - Work with agency teams and relevant internal teams to up-sell and cross-sell (and secure re-bookings). Help retain business due to excellent campaign delivery and results. Assist with billing & reconciliation of campaigns.
  • Present Media Plans - Work with additional Nexus Media Solutions teams to create presentation for agency / client
  • Collaborate - Foster relationship and collaboration with Trading, Analytics, and AdOps teams to ensure campaign pacing & performance
  • Bachelor's degree in advertising, marketing, business administration, and communications; OR equivalent professional work experience
  • 1+ years prior work and/or internship experience within online marketing or digital media industry
  • Digital ad campaign experience, including display, video, programmatic, social, or paid search campaigns
  • Effective communication, attention to detail & problem-solving skills sand is capable of building relationships with clients
  • Eagerness to learn about Programmatic, OOH, and Advanced TV industry and proactively seeks out educational materials on key players in this space
  • Ability to be agile and manage several clients at once while prioritizing workload
  • Strong sense of initiative and personal ownership
  • Dedication to attaining team and personal goals
  • Proficiency with Microsoft PowerPoint, Word, Excel
  • Prior experience with one or more ad servers, tag management systems or trading platforms (DoubleClick Campaign Manager, Sizmek, Prisma, Xandr, The Trade Desk, DV360, Google Tag Manager, Adobe Dynamic Tag Manager, Amazon, etc.)
  • competitive medical
  • group retirement plans
  • vision
  • dental insurance
  • significant paid time off
  • preferential partner discounts
  • employee mental health awareness days
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