Senior Assistant Property Manager

Core 3•Peoria, IL

17d

About The Position

The Senior Assistant Property Manager plays a critical operational role within the property management team, supporting the Area Manager by owning day-to-day execution across leasing performance, resident relations, financial coordination, and maintenance oversight. This role is designed for an experienced property management professional capable of operating with a high degree of autonomy while serving as a key escalation point for tenants, vendors, and internal teams. At our companies, we are guided by our Core Values: • Lead by Example • Be Consistent • Hungry • Better Together • Client Focused • Have Fun The ideal candidate demonstrates sound judgment, accountability, and professionalism while embodying these values.

Requirements

Minimum 3–5 years of property management experience (single-family and/or multi-family).
Active Illinois Real Estate License required.
Strong working knowledge of leasing, fair housing, maintenance coordination, and resident relations.
Proficiency with Microsoft Office (Excel, Outlook, Teams) and property management software.
High level of organization, discretion, and professional judgment.
Ability to manage multiple priorities with minimal supervision.

Responsibilities

Serve as the primary tenant facing point of contact for an assigned portfolio of single-family and multi-family properties.
Oversee leasing activity, vacancy readiness, and unit turnover timelines to ensure performance targets are met.
Conduct regular property walks and inspections; proactively identify safety or maintenance concerns.
Coordinate move-in and move-out processes, including inspection reviews, vendor scheduling, and quality control.
Review pricing, days-on-market, and leasing activity; escalate concerns and recommendations to the Area Manager.
Support leasing strategy execution, including marketing coordination and applicant pipeline management.
Monitor move-in surveys and resident feedback to identify trends impacting retention and leasing success.
Review invoices, maintenance costs, and recurring expenses for accuracy and policy compliance prior to Area Manager approval.
Track delinquencies, prepare notices, and support collection efforts in accordance with company policy and direction.
Manage maintenance workflows and vendor communication to ensure timely, cost-effective resolutions.
Coordinate unit turns and capital improvements, ensuring scope alignment and quality standards.
Work Order billing and review
Act as a primary escalation point for tenant concerns, complaints, and service issues.
Draft and send written communications including notices, violation letters, and follow-ups as directed.
Maintain consistent documentation and communication standards to support compliance.
Work closely with the Area Manager to provide real-time insight into portfolio feedback.
Collaborate with leasing, accounting, and maintenance teams to ensure alignment and execution.
Serve as a backup point of contact during Area Manager absences, as appropriate