Senior Assistant Property Manager (CRE)

Cushman & Wakefield•Boston, MA

1d•$72,250 - $85,000•Onsite

About The Position

Under the supervision of the Property Manager, the Senior Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. This is a management role that will directly and indirectly supervise individuals, building staff, operations, and coordinate the various functions. Primary responsibilities include ensuring client facilities generate a satisfactory cash flow, the property is maintained in accordance with client standards and requirements and customer satisfaction. The role involves managing building staff in the absence of the Property Manager or General Manager, handling all building correspondence, maintaining property files including leases and contracts, following up on delinquencies, processing invoices, preparing lease abstracts and monthly rent rolls, coordinating tenant move-ins and move-outs, and managing tenant requests for above-standard work. Additionally, the position oversees work order and purchase order systems, develops and maintains a comprehensive Tenant Service Package, updates office procedures, ensures Certificates of Insurance are current, processes staff hours and expenses, manages tenant bill-backs, assists with annual budgets, CAM reconciliations, monthly financial reports, and bank deposits, leads property inspections, participates in performance oversight of service contractors, and oversees tenant improvement work.

Requirements

Bachelor’s Degree in Business
2+ years of real estate property management or related experience
Active Real Estate license in the state worked in OR RPA or CPM professional designation(s)
Basic understanding or computer software programs and base building systems
Basic understanding of the reconciliation process for CAM, insurance and real estate taxes, and lease terms
Ability to assign tasks and manage others’ workloads

Responsibilities

Manage the building staff in the absence of the Property Manager or General Manager.
Responsible for all building correspondence to and from clients, tenants and vendors as directed by Property Manager or General Manager.
Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
Obtain aging report on behalf of Property Manager or General Manager and follow up on all delinquencies, utilizing C&W or client-directed policies.
Ensure invoices are processed in accounting with appropriate back-up and according to established procedures.
Prepare lease abstracts for all tenants and monthly rent roll for management review.
Coordinate tenant move ins and move outs, including furniture delivery and pick up.
Coordinate tenant requests for above standard work. Obtain estimate, provide proposal, release work, and invoice tenant for such work.
Oversee maintenance of work order and purchase order systems.
Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants.
Responsible for ensuring tenant information within data base is current and up to date.
Update and maintain office procedures in the property Operation’s Procedure Manual.
Ensure Certificates of Insurance for tenants and vendors are up to date.
Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval.
Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner.
Responsible for aspects of annual budgets preparation, CAM reconciliations, and monthly financial reports, as well as preparation of bank deposits, if processed at on site management office.
Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management.
Participates in performance oversight of all service contractors who perform contract services.
Oversee aspects of tenant improvement work with management oversight.