Senior Assistant Property Manager (CRE)

Cushman & Wakefield Inc•San Francisco, CA

48d

About The Position

Under the supervision of the Property Manager, the Senior Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. This is a management role that will directly and indirectly supervise individuals, building staff, operations, and coordinate the various functions. Primary responsibilities include ensuring client facilities generate a satisfactory cash flow, the property is maintained in accordance with client standards and requirements and customer satisfaction.

Requirements

Initiative
Organization Skills
Time Management Skills
Communication Proficiency (oral and written)
Customer Focus
Multi-Tasking
Sense of Urgency
Bachelor's Degree in Business
2+ years of real estate property management or related experience
Active Real Estate license in the state worked in OR RPA or CPM professional designation(s)
Basic understanding or computer software programs and base building systems
Basic understanding of the reconciliation process for CAM, insurance and real estate taxes, and lease terms
Ability to assign tasks and manage others' workloads

Responsibilities

Manage the building staff in the absence of the Property Manager or General Manager.
Responsible for all building correspondence to and from clients, tenants and vendors as directed by Property Manager or General Manager
Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
Obtain aging report on behalf of Property Manager or General Manager and follow up on all delinquencies, utilizing C&W or client-directed policies
Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
Prepare lease abstracts for all tenants and monthly rent roll for management review
Coordinate tenant move ins and move outs, including furniture delivery and pick up
Coordinate tenant requests for above standard work. Obtain estimate, provide proposal, release work, and invoice tenant for such work
Oversee maintenance of work order and purchase order systems
Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
Update and maintain office procedures in the property Operation's Procedure Manual
Ensure Certificates of Insurance for tenants and vendors are up to date
Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
Responsible for aspects of annual budgets preparation, CAM reconciliations, and monthly financial reports, as well as preparation of bank deposits, if processed at on site management office
Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management
Participates in performance oversight of all service contractors who perform contract services
Oversee aspects of tenant improvement work with management oversight