Senior Assistant Community Manager (Kiku Crossing)

MidPen Housing Corporation•San Mateo, CA

58d•$23 - $25

About The Position

As the Senior Assistant Community Manager, you will report to the Community Manager. You'll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.

Requirements

Proficient in MS Office and RealPage software for managing housing records and communications
Strong verbal and written communication skills to interact effectively with residents and agencies
Excellent customer service with the ability to acheive measurable results
Highly organized and detail-oriented
Able to work independently with minimal supervision in a fast-paced, team-based environment
Physically able to perform desk-based tasks, occasional lifting (up to 15 lbs), and property inspections
Comfortable with occasional standing, walking, bending, and reaching during on-site duties
Committed to the mission and values of MidPen Services and MidPen Housing
High School diploma or GED and one year of residential property management, customer service or administrative experience or a combination of education and relevant experience

Responsibilities

Schedule income verification appointments, process lease agreements, and manage housing waitlists
Assist with re-certifications, welfare exemption documents, Management and Occupancy (MOR), and Tax Credit Allocation Committee (TCAC) reviews
Issue notices, coordinate unit vacancies, and monitor turnover forms
Support rent collection, handle security deposits, and manage petty cash and bank deposits
Conduct property inspections and report maintenance and security concerns
Coordinate maintenance inspections and ensure timely processing of work orders
Maintain confidential resident and property files
Facilitate emergency preparedness communication and organize resident meetings