Senior Applications Engineer

LG Electronics • Alpharetta, GA

4h • $90,000 - $120,000

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
Why Join Our Team?
This is a pivotal role within LG’s Product Support Engineering team it is ideal for a motivated engineer who thrives in a high-performance, solution-driven culture. You will operate at the intersection of pre-sales engineering, product launch, and customer engagement, collaborating closely with teams across sales, US R&D, HQ R&D, product planning, and operations. As a key contributor, you will:
Have direct influence on the development and successful launch of LG products
Support sales growth by strengthening product and technical knowledge through various means
Enhance LG’s ability to win deals and deliver high-value solutions in competitive markets
If you’re selfless, dedicated to HVAC, and motivated to learn, our team is the place for you. The only “long hours” here are spent sharpening your skills and staying ahead of product updates. Whether you’re aiming to grow into other roles or simply love helping others through technical support, this team offers the environment to thrive.
The Opportunity:
The role of the Staff Applications Engineer within the Product Support Engineering team shall focus on providing elevated engineering support for the proper application of LG Residential & Commercial air-cooled products, and O.A & DOAS products, in the US Market. This role will work in conjunction with other functional areas (Sales, Operations, and Marketing) across the US CAC team to deliver one message for LG’s customers and help drive sales and market share growth.

Requirements

• Bachelor of Science in ME, EE or equivalent work experience
• 7 years experience in HVAC design or applied commercial heating & air conditioning industry

Nice To Haves

• Technical product application support experience
• Experience interacting with factory R&D teams
• NPI: product definition, product/feature prioritization, product details/operation, strategic application and positioning
• Experience with VRF HVAC systems a plus
• Travel when necessary

Responsibilities

• Provide advanced pre‑ and post‑sales engineering support to LG staff and customers for proper application of LG Residential, Commercial air‑cooled, and OA/DOAS products.
• Independently lead the creation and maintenance of application presentations, documents, and tools used by LG staff and customers.
• Proactively identify missing or incomplete product data and work independently to resolve and deliver the required information.
• Mentor and support Product Support Engineering staff in their daily activities and provide guidance for their career development goals.
• Collaborate with LG sales teams and Rep/Distributor partners on projects involving unique or complex application designs using LG products.
• Serve as a Subject Matter Expert (SME) by reviewing R&D data for New Product Introductions (NPIs), developing technical details, and validating material before release to Tech Writers, Marketing, and Operations.
• Conduct training sessions and seminars for LG staff and customers on new and existing LG products.
• Partner with the LG sales team to identify opportunities and develop strategies that expand application knowledge and promote sales.
• Support multiple teams in creating and reviewing catalogs, brochures, submittals, guide specifications, engineering manuals, presentations, and related materials.
• Assist in marketing events to promote LG products as a preferred solution in the marketplace.
• Track industry trends and developments in ASHRAE, AHRI, DOE, EPA, and other standards; develop strategies to align products and systems with these requirements.
• Work with Product Line Management to support development needs for existing and new products, including assisting with business case creation based on market demand and customer feedback.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level