Senior Applications Analyst

Mass General Brigham • Boston, MA

1d • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Leads the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Also responsible for managing several concurrent projects or initiatives related to the application and its end user.

Requirements

• Bachelor's Degree Information Systems preferred
• experience in the development, support or operation of software applications, preferably in a healthcare setting 5-7 years required
• Experience with the development, support, or operation of software applications in a healthcare setting.
• Knowledge of the workflows and operations supported by the software application(s).
• Strong oral and written communication skills.
• Demonstrated analytic and problem-solving skills.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Responsibilities

• Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application.
• Offers recommendations for improvements in data collection, workflow, or other processes when possible.
• Works closely with the application’s vendor or developer to communicate the functional specifications, providing details to improve understanding.
• Develops test plans and performs related software quality assurance tasks.
• Designs the training curriculum for the software’s user community.
• Leads the development of end user documentation.
• Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level