Senior Applications Analyst

Hunt Companies Finance Trust • Alpharetta, GA

78d

About The Position

The Senior Applications Analyst is responsible for implementing application solutions for the Hunt Military Communities, as they relate to the use of Yardi, Salesforce, and other business applications. This role assists the Sr Director of Platform Technologies in overseeing software implementation, help desk, database management, as they relate to the use of the Yardi (Military), and other business applications. The position works closely with the property management staff, information technology, corporate staff, application providers, and 3rd party vendors.

Requirements

• Bachelor's Degree from an accredited college or university with a focus in Business Administration, Project Management or other related discipline.
• 1-3 years of financial and operational analysis experience.
• 1-3 years experience in Yardi.
• Strong understanding of property management operations.
• Ability to manage multiple projects simultaneously.
• Strong analytical skills.
• High attention to detail with strong organizational skills.
• Ability to set goals, targets, and objectives and to facilitate and measure results.
• Excellent interpersonal and communication skills (written and verbal).
• Proficiency in Microsoft Office suite.
• Must be detail oriented and able to work within specified deadlines.
• Requires a self-motivated individual who pays close attention to detail and who can prioritize in a fast-moving environment with excellent consulting, client management and business literacy skills.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• While working in an independent and reliable manner, team work and effective communication will also be necessary for success.

Responsibilities

• Provides software (Yardi, Salesforce and other business applications) support to the Hunt Military Communities via telephone, email, teleconference, or on-site support as needed.
• Assists in change management, including but not limited to coordination of global initiatives that relate to the use of business applications, communication, and documentation of changes to appropriate parties.
• Assists in overseeing software applications implementation and support procedures.
• Develops quality control procedures that include statistical reporting on help desk requests, and an escalation path for various levels of technical support.
• Gathers data, researches usage questions and/or software defects, conducts problem diagnosis and assists in the implementation of a timely resolution.
• Interfaces with internal IT and corporate staff on software issues and implementation of Yardi and Salesforce initiatives.
• Assists customers with new releases and upgrades of the Yardi, Salesforce software and other business applications.
• Documents software development life cycle during new product releases and upgrades.
• Collaborates with the property management and HMC Tech team in developing a consistent, efficient, technical documentation.
• Establishes and maintains relationships with application providers and third party vendors.
• Assists with the resolution of property accounting issues related to the use of Yardi.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• HSA/FSA accounts
• Retirement plans
• Rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Funds, Trusts, and Other Financial Vehicles
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees