About The Position

The Senior Applications Support Associate plays a critical role in supporting our real estate investment and operations teams by ensuring the reliability, performance, and optimization of key enterprise platforms — with a strong focus on Yardi Voyager, Argus Enterprise, and other real estate business applications. This role serves as a trusted technology partner to business users, helping solve complex issues, enhance workflows, and drive efficiency across the organization. By maintaining data integrity, standardizing inputs, and promoting consistent system usage, the Specialist directly contributes to improved data completion, quality, and adoption — ensuring that insights derived from our platforms are accurate, actionable, and trusted across the firm.

Requirements

  • Bachelor’s degree in MIS, Business Information Systems, Finance, or related field
  • 5+ years of professional experience supporting business applications, ideally within real estate or financial services
  • Strong hands-on experience with SQL including writing, debugging, and optimizing queries
  • Proficiency in writing and debugging SQL queries (e.g., SELECT, JOIN, WHERE, GROUP BY). Knowledge of Transact-SQL (T-SQL), stored procedures, functions and views using SQL 2012 and higher.
  • Experience with relational database concepts, stored procedures, and reporting/ETL workflows
  • Proficiency with Excel, including macros and advanced functions
  • Prior Yardi Voyager experience highly preferred
  • Experience with Argus Enterprise or real estate investment/asset management systems a strong plus
  • Ability to work on-site full time in San Antonio
  • Must be authorized to work in the U.S. without sponsorship

Nice To Haves

  • Experience with Argus Enterprise or real estate investment/asset management systems a strong plus

Responsibilities

  • Serve as the primary technical and functional support resource for real estate applications, including Yardi Voyager and Argus Enterprise
  • Provide Tier 2/Tier 3 support, including issue analysis, troubleshooting, and resolution to ensure continuity for investment, accounting, and asset management teams
  • Perform data validation and analyze system behavior using SQL and reporting tools
  • Partner with business stakeholders to understand requirements and translate operational needs into system improvements
  • Support application upgrades, enhancements, and integrations in collaboration with IT and vendor teams
  • Monitor application performance, identify optimization opportunities, and recommend proactive solutions
  • Maintain strong documentation standards, including configuration details, workflows, and support procedures
  • Uphold data governance, security best practices, and compliance standards across supported platforms
  • Additional duties, as assigned

Benefits

  • At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more!
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